Case Study
B2B SaaS support volume was unsustainable; the team needed accurate answers grounded in product docs with CRM handoff.
RAG pipeline over documentation, structured prompts, conversation memory, and escalation rules into the existing CRM.
Roughly 85% of tier-1 support queries resolved without human intervention, with positive ROI within the first month.
Ready to build?
Free discovery call · Fixed-price quote in 24h · No commitment required.